Resources

Contractor Guide on Meeting the Gateway Point

Autumn 25 Contract Changes Presentation

Slynd ® (drospirenone 4 mg) presentation


Useful Links Patient Information

CPS Pharmacy First Patient Triage Form

Triage Emergency Red Flag Information

HCF Contractor Guidance

PCS Contractor Guidance

PCS Hints & Tips

PCS Poster

Contractual Compliance Resources

Genomics and pharmacy Poster

Pharmacy Quality Scheme Quick Guide

NHS Mail Support

Focus on post payment verification – PPV

Prescription Exemption Guidance – Exemption certification requirements

RTEC guidance for pharmacy teams

New ODS Code Checklist


Smartcard Resources

Smartcard Support

Pharmacy News letter

Smartcard notification – 18th Aug 25

Smartcard Self Service Unlock and Setup

Smartcard Sponsor Guide


NHS Directory of Services (DoS) Geolocation 

The NHS DoS is the live database that supports urgent and non-urgent care referrals. It provides clinicians and call handlers with real-time information on available services, including community pharmacies.

Each pharmacy entry contains a geolocation marker (map pin) linked to its address. This determines whether the pharmacy appears in electronic referral searches, based on proximity to the patient’s registered address or current location.

Accurate geolocation data within pharmacy DoS profiles is essential to:

  • Ensure patients are offered the most appropriate and convenient pharmacy service.
  • Maximise uptake of Pharmacy First and related referral pathways.
  • Reduce inappropriate re-presentation to GP practices.
  • Support pharmacy remuneration through correct service delivery.

Pharmacy Contractors

  • Must ensure that their DoS profile, including geolocation, address, and service availability, is accurate and kept up to date and should regularly review their DoS entry to confirm accuracy.

Further details can be found on our website, including how to send a Geolocation Correction Request.